Blizzard president apologizes for 'failure' in Hong Kong debacle

BlizzCon, Blizzard Entertainment’s annual convention, opened with an apology from Blizzard president J. Allen Brack regarding the company’s decision to punish a professional Hearthstone player who voiced support for Hong Kong protesters on a Blizzard stream.

When I think about how most unhappy I am, I think about two things,” Brack said. “We didn’t live up to the higher standards we set for ourselves. Second, we failed in our purpose. For that, I am sorry, and I accept accountability.”

Brack acknowledged that the company acted too quickly when it banned the player Chung “Blitzchung” Ng Wai and took away his earnings for speaking out, acknowledged that the company took to long to respond to complaints from around the world, and acknowledged that the company needed to do better in the future. …

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